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Portrait Commission Terms:
Pet Portraits for Compassion are custom, hand-created artworks commissioned in support of Tails Beyond Borders Foundation.
As a custom-commissioned artwork created in support of our charitable mission, availability is limited and fulfillment times may vary.
Each portrait is individually created by artist Elizabeth Wheeler based on the photo(s) provided by the purchaser.
Portraits are original artistic interpretations created in the artist's unique style and are not intended to be exact photographic reproductions.
Please provide clear, high-quality reference photographs. The quality and accuracy of the final portrait depend on the quality of the images submitted.
Reference photos must depict a pet that you own or have permission to submit for a commissioned portrait.
After completing your purchase, please email your pet photo(s) to info@tailsbeyondborders.org and include your order number in the subject line.
Portrait commissions cannot begin until reference photos have been received.
Only four portrait commissions are accepted each month to ensure every piece receives the care and attention it deserves.
Estimated completion time is 4–8 weeks, depending on artist availability, order volume, holidays, and shipping conditions.
Orders may be canceled for a full refund before work begins. Once work has begun, commissions are non-refundable.
Due to the custom nature of commissioned artwork, returns and exchanges are not accepted.
One reasonable minor revision request may be accommodated at the artist's discretion at no additional charge. Additional revisions may require an additional fee or may not be possible. Significant redesigns, changes of subject, or replacement photographs after work has begun may not be possible.
Portrait commissions are currently available only to customers with shipping addresses within the United States.
Shipping within the United States is included in the commission price.
If artwork arrives damaged during shipping, please contact us within 7 days of delivery and provide photographs of the damage.
Tails Beyond Borders Foundation reserves the right to decline or cancel any commission request that is inappropriate, unlawful, abusive, or inconsistent with the organization's mission and values.
To the maximum extent permitted by law, Tails Beyond Borders Foundation's liability arising from a portrait commission shall not exceed the amount paid for the commission.
Unless the purchaser requests otherwise in writing before the portrait is completed, Tails Beyond Borders Foundation and the artist may display completed portraits for portfolio, educational, promotional, or fundraising purposes.
Proceeds from portrait commissions support the charitable mission and animal welfare programs of Tails Beyond Borders Foundation.
By purchasing a portrait, you acknowledge that you have read, understood, and agree to these terms.